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iP7220 causes dllhost.exe COM Sorrogate loop using 100% cpu

tfnj
Apprentice

Just bought a new iP7220 from Amazon and installed it on my Vista Home Premium 32-bit machine.  Installation caused a massive slow-down resulting from a dllhost.exe - COM Surrogate loop which consumes 100% of my CPU and most of my RAM.  Any idea why...and what to do about it?

 

1 ACCEPTED SOLUTION

Ramona
Authority

Hi tfnj,

 

The issue you are experiencing is mostly likely related to a Windows Update or the version of Internet Explorer installed on your system.  Since each system is different, we recommend contacting Microsoft for assistance with resolving the error on your particular system.  

 

You can reach Microsoft Support by calling 1 (800) 642-7676, or by visiting http://support.microsoft.com/ .

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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1 REPLY 1

Ramona
Authority

Hi tfnj,

 

The issue you are experiencing is mostly likely related to a Windows Update or the version of Internet Explorer installed on your system.  Since each system is different, we recommend contacting Microsoft for assistance with resolving the error on your particular system.  

 

You can reach Microsoft Support by calling 1 (800) 642-7676, or by visiting http://support.microsoft.com/ .

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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