iP7220 Unrecognized Ink Cartridges
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07-30-2019 02:48 PM
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08-01-2019 03:00 PM
Hello.
We cannot guarantee detection of third party or remanufactured ink tanks and can only advise that genuine Canon brand inks are used with our printers. Please contact the retailer of the third party ink tanks to see what options you would have for replacing the inks that are not being detected.
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04-25-2020 05:04 PM
I replaced the black ink cartridge today. Now the message I get is that the machine does not recognize the color cartridge which was not changed and has bee working fine. What to do. Have reinstalled several times.
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05-06-2020 03:37 PM
Hi zoehaus,
Is the black ink tank that you are using a genuine Canon ink tank?
If so, what are the letters and numbers on the label of that ink tank?
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03-17-2021 09:47 AM
We have a new Canon TS9120, and getting Support Code Error 1660 Ink not recognized. Let us know how best to resolve using non-Canon ink cartirdges.
BTW - this printer seems to use an excessive amount of ink - always low on some ink. We burrned through first set of Canon ink within 1 month - not printing everyday.