cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

how do you resolve U052 error on mx892 printer?

eileensipe
Apprentice

Has anyone been able to solve this issue?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi eileensipe,

 

The U052 error is an indication that your PIXMA MX892 is experiencing an internal error.  Please follow these steps to try to resolve this issue:

 

 1.  Confirm that the printer is powered on.

 

 2.  Pull open the paper output tray.

 

 3.  Lift the scanning unit (printer cover) completely. The print head will move to the replacement position.

 

 4.  Open the inner cover.

 

 5.  Remove the ink tanks by pressing the tab of each tank.

 

 6.  Raise the print head lock lever.

 

 7.  Tilt the print head slightly towards the front of the machine and lift out gently.

 

 8.  Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

 

 9.  Insert ink tanks into the print head.

 

10.  Press the mark <PUSH> on the ink tank firmly until you hear a click.

 

11.  Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

 

12.  Close the inner cover and the scanning unit/printer cover.

 

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I was printing perfectly, but all of sudden I got the UO52 error saying "the type of print head is inccorect, Install the correct print head." I tried taking all the ink out and removing and putting the print head back in with the ink, but that didn't not fix the issue.

 

Please help.

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements