05-23-2018 02:43 PM
I am trying to setup the fax on my Canon MX922 but it will not recieve a fax. The other person faxing said it just keeps ringing. What am i doing wrong?
05-23-2018 02:51 PM
Hi, taniadawson13!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
05-23-2018 03:40 PM
Hi taniadawson13,
The most common resaons for a fax to continue ringing is either the phone cable is not connected properly, or that the Receive Mode is incorrect. Troubleshooting steps for many fax reception issues can be found HERE.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.