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d1350 scan cache doesn't clear

RDiPesa
Apprentice

One of my clients has an imageCLASS D1350.  Following is a step-by-step of the issue we are having:

 

-- Start the computer

-- Turn on the printer

-- Scan a document, which saves properly into the specfified directory as a PDF

-- Scan a different document, which creates a new PDF in the same specfifed directory.  However, that PDF (and any subsequent PDFs) are the same as the first one that was scanned.

 

I have the newest Toolbox and drivers installed (after uninstalling the old ones).

 

Any assistance would be greatly appreciated.

 

Regards,

Russ

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