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constant error messages on TS8360 eg paper size wrong or no paper when there is nothing wrong.

lozza
Apprentice

I have had printer for a relatively short time but it constantly give me error messages for no apparent reason eg I try to print a doc onto A4 and it says I have no letter sized paper.  It says paper not loaded correctly when it is.  When it eventually prints after turning it off and on again repeatedly, the quality is bad eg. a grid comes out all squiggly so is useless for my purposes. The printer makes a crazy grinding noise. I am very disappointed in this product. Will probably buy an Epson next unless someone can sort this out for me. thanks

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, lozza!

We appreciate your participation, though we need to let you know that the PIXMA TS8360 is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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