color

[mbraun757]

I have a PMIX mp830 printer that works well in black and white, but when I try to print in color everything comes out pink. I have followed all the instruction, cleaned the nozzles twice - deep cleaned them - lined the heads - nothing helps

[Michael]

Hello mbraun757.

Unfortunately, if the colors continue to print incorrectly after cleanings have been performed, we would have to advise that you contact our support group at 1-800-OKCANON for additional assistance.