canon pixma ip6000d

[stas1010]

printer will not print from my computer. it is stuck on photo print.

[Stephen]

Hi!

Welcome to the Canon Forums and thanks for your inquiry! So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

[stas1010]

I am running windows XP

[Michael]

Stas1010,

Please make sure that the iP6000D is connected directly to the computer rather than through any USB hubs or extension devices.  If the unit is not connected properly, errors may occur when you attempt to print from your computer.

If additional assistance is needed, please contact our support group using the link below.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

klara007.

Windows XP drivers for the iP6000D can be downloaded at the following link:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip6000d#...