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canon mp610 suddenly lost power. it was working then it stopped. any thoughts? no power surge

newtonk
Apprentice

canon mp610 suddenly lost power. it was working then it stopped. any thoughts? no power surge 

2 REPLIES 2

Julius
Rising Star

Hello newtonk.

 

To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.  Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on properly.

 

If the issue persists, please visit the following link below to contact our support group for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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stubacco
Apprentice
Mine has just stopped to power up too, at about the same stage of its life. I tried to turn it on after waiting 20 mins, directly plugged into a power outlet that clearly works. VERY odd that it just stopped working out of the blue. No known power surges in our region.
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