Hello jvrg.
To try and resolve this error, please turn the printer off. Then unplug the power from the unit for about 5-10 minutes. Once this time frame has passed plug the power back in and turn the printer on.
If the error still persists, please visit the following link below to contact our support group for additional assistance.
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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