canon mg3222 error code 13,202,1

[spuffer100]

need help witht hte scanner keeps giving the error code and then the scanner icon disappears when I reboot???

[Jason]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[spuffer100]

windows 10 and usb connection

[Michael]

Hello.

Try downloading the latest MP Drivers for the printer from our website to see if this will help.  Visit www.usa.canon.com to access the downloads for the product.

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