Try turning it off and unplugging from the wall. Wait about 5-10 min, reconnect and power on again.
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If the printer will not move past the Canon screen, it could mean there is not enough power or there is something wrong with the printer itself. You can try unplugging the printer from the power and pressing the power button 10 times while the printer is unplugged. Once the power button has been pressed 10 times, you can plug the printer into a different outlet and then you can try turning it on again.
If the printer will still not get past the Canon screen, it would mean there is something going on with the printer's hardware. The printer has a one year warranty and you can click the link HERE to create a Canon account and see what service options you have.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.