burry every 2 lines of text

[glen215]

I have a Canon MX725 printer which was working fine until last week.

it started printing burry every 2 lines of all text documents. I then thought to perform a clean by following the software instructions and it still happens.

i then purchased new paper, still not the problem. so i brought more ink and it still not solved the problem.

i've checked for driver updates, uninstalled and re-installed but problem still there.

please help

[Tiffany]

Hi Glen215,

Welcome to The Canon Forum! We really appreciate your participation, however this appears to be a printer model not suported within the US. The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.