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So that the Community can help you better, we will need to know exactly which Canon printer you're using, the exact error messages you're seeing (either on the printer or your computer), and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your printer (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
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The latest drivers and software for the printer can be downloaded from the Canon USA website. The following link will take you to the initial download page for the PIXMA MG3220 (uses the PIXMA MG3200 series drivers):
Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the MINI MASTER SETUP file. When you do, another page will appear giving details of the file you are about to download will appear.
3. Please scroll down on the Details page and agree to the terms of the disclaimer message to continue with the download process by clicking on the "I AGREE - BEGIN DOWNLOAD" button. After clicking the "I AGREE - BEGIN DOWNLOAD" button, follow the instructions to download and install the driver. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once you have downloaded the Mini Master Setup file, please follow the steps above to also download the Quick Menu and My Image Garden programs from the Recommended for You section. To download the rest of the software for the printer, please follow the steps above, except for in Step 2 you will want to click on the red arrow next to the word SOFTWARE to display the software.
Hope this helps!
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