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Wont let me print monochrome because other colors are low!

Lma
Apprentice

MX922. running windows 10

 

I have a couple of the colors really low, but i want to print in black scale.

 

never had problem with other printers!

 

PS,

posted on another forum, but am not sure if that was the approprate one or not.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Lma,

 

The PIXMA MX922 will use color ink tanks to print colored text.  Even if the grayscale option is checked in the printer driver, if the original text is in a color other than black, the PIXMA MX922 will combine the cyan, magenta and yellow ink tanks together to make a composite black.  This is why your color ink cartridges are needed.

 

To use only the black ink tank, the original text must be black and the paper setting must be set to Plain Paper.

 

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