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With windows 10 MG7150 will not scan but does print

layreader1810
Apprentice

I have recently upgraded to Windows 10 and now I cannot scan documents although I can still print docs and photos.When I try to set up message tells me I need a WIA Driver and sometimes tells me it cannot detect a device???

2 REPLIES 2

Hadixster
Contributor
Hi layreader1810
I think that u need a new driver which compatible with your windows, you can download that driver from canon website or minehttp://driverproduct.blogspot.com/2015/08/Canon-Printer-PIXMA-MG7150-Driver-Download-Free.html

Before you install the driver, make sure that i downloaded the right driver for 32 or 64 bit windows 10

go to device and printets, right click and remove your canon printer list there
Next go to control panel, click uninstall all of your printer programs/drivers

Next step, restart your pc, install the printer driver, turn on and reconnect ur printer only when ask by setup, when it finished, install your scanner driver, restart one last time and then see how it print and scans
I dont have any idea if it still cant work properly but
Let me know if its not solve your problems

Many thanks Hadixster it did work
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