Windows 10 update and I can not longer print double sided on MX922. No option on dialog box. Help!

[lisap1110]

During one of the recent updates for Windows 10, I lost the functionality to print double sided on my MX922.  The dialog boxes no longer show that as an option under the control panel or printer options.

Is there a driver update or something?

Please help.

Thank you!

[Patrick · Accepted solution]

Hi lisap1110,

It is recommended that you uninstall the printer from your computer and then download and install the latest driver from Canon's web site:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-s...

This should give you the duplex printing option again.

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer