03-05-2016 03:14 PM
Will an older Canon iP6700D Pixma printer work with Windows 10? The Windows 10 "test" says both of my printers will. I currently have Windows 8. Thanks for any response.
03-08-2016 06:58 AM
Hi Bobenny321,
Canon is not issuing drivers for the PIXMA iP6700D to support the Windows 10 operating system; however, Windows 7 drivers should function in the new Windows 10 environment. You can plug in the USB cable of the printer into the computer and then turn the printer on. If Windows 10 automatically recognizes the printer, it will appear in your DEVICES AND PRINTERS window, and you will be able to print.
You will then need to download the Windows 7 printer driver add-on module from our website, since an add-on module for Windows 10 is not available. The add-on module will give the printer its full capability, but only after the printer is already recognized by Windows 10.
First, to see if Windows recognizes your printer, please follow these steps:
1. Plug in the printer's USB cable into the computer and then turn on the printer.
2. Go to your START MENU on the computer and in the text box that appears, type in DEVICES AND PRINTERS.
3. When the Devices and Printers window opens, please see if your printer is located there. If it is not, you may need to run Windows Update on your computer in order for the printer to be initially recognized.
Please follow these steps to see if a driver for is available for your printer from Windows Update:
1. Turn the printer on and ensure it is connected to the computer with the USB cable. Please note that your computer will also need to be connected to the internet before performing the next step.
2. Click on your START menu button, and in the text box that appears, type in 'WINDOWS UPDATE', then click on START SEARCH. The Windows Update window should open.
3. Click on the 'SEARCH FOR UPDATES' or 'CHECK FOR UPDATES' link. The computer will search for updates and then display the updates it has found relevant to your operating system and devices connected to it.
4. View the CRITICAL UPDATES and OPTIONAL UPDATES that appear; if you see an update for your printer, select that one and then install it.
5. Once the driver is installed, please restart your computer.
Once Windows 10 recognizes your printer, you can then install the printer add-on module from our website to give the printer its full functionality. Please click here to go to the Drivers and Downloads page for the PIXMA iP6700D. Once on the page, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" field is Windows 7 (or Windows 7 x64 if you have a 64-bit operating system), and if it is not, please click the drop-down menu to select that operating system.
2. Next, please click on the box labeled "DRIVERS" next to the red box labeled "RECOMMENDED DOWNLOADS", locate the MP DRIVERS file, then click the SELECT button to the right of the filename. When you do, a dark gray DOWNLOAD button will appear; below that, a checkbox will be shown asking you to agree to the terms of the disclaimer to continue with the download. Please click in that checkbox to agree to the terms. When you do, the dark gray DOWNLOAD button will turn red. Please click on the now red DOWNLOAD button; the file will start downloading. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
3. Once you have downloaded the file, please right-click over it and choose the RUN AS ADMINISTRATOR option to launch the installation program and install the add-on module on your computer.
Hope this helps!
Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
03-08-2016 03:47 PM
Thank you so much for such a complete reply. Much appreciated.
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