07-06-2015 08:14 PM
I recently got an MX922 and was very disappointed to learn that the MP Navigator software won't work for scanning from it. I was planning to just make the best of it, but have had further issues with the printer and will be returning it. When picking out a replacement, I want to make sure the new model I get will work with MP Navigator. Does anyone have a list of printers that will do so? I've been trying to find one but coming up empty.
Thanks in advance!
07-10-2015 12:50 AM
Hi lorgle,
None of our current model printers use MP Navigator; instead, they use the IJ Scan Utility software. We will be happy to assist you with scanning using the IJ Scan Utility; please feel free to ask your question here, or call or email us using one of the methods on the Contact Us page for further assistance.
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