12-19-2014 03:52 PM
My router is located 2 floors above me and I do not have access to it. My printer has worked and I have used it qiuite a bit. Why is it not working right now. In fact i used it erlier today both for copiing and printing?
12-19-2014 04:10 PM
Hi!
To ensure the most accurate information is provided, we will need to know the printer model you have, the version of Windows or Mac in use, and any specific error messages you may be running into.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
12-19-2014 08:38 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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