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jakopasjohn
Apprentice

My router is located 2 floors above me and I do not have access to it. My printer has worked and I have used it qiuite a bit. Why is it not working right now. In fact i used it erlier today both for copiing and printing?

2 REPLIES 2

Jason
Whiz

Hi!

To ensure the most accurate information is provided, we will need to know the printer model you have, the version of Windows or Mac in use, and any specific error messages you may be running into.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

jrhoffman75
Legend
Legend
Are all other wifi enabled devices working and connecting to Internet?
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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