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Updated MX410 Driver Now Lost Scanning Function

Kjsfmb
Apprentice

I received a message when trying to scan a document via my desktop control panel function for the Canon MX410 that my driver was out of date.  I updated via the canon support website.  When I now open my printer via the control panel on my computer, the option to scan has disappeared.  How do I get this option back?  All I get when I open my printer is the option to view the driver status & the queue status.  I used to have an icon/click area to instruct the printer to scan.  If anyone can help get my scanning function back I would appreciate it!

1 REPLY 1

Patrick
Product Expert
Product Expert

HI Kjsfmb,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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