U052 Error

[mrcpuhead]

My PIXMA MG5320 just started showing the subject error code (The type of print head is incorrect. Install the correct print head.)  I had made no changes to the printer beforehand.  I've tried two different reset procedures - both included removing the cartridges and head, and cleaning.  One had power off 3 minutes, the other had printer unplugged 10-15 minutes.  No joy.

Any ideas?

[Patrick]

Hi mrcpuhead,

Because the U052 error persists, even after reseating the ink and printhead, your PIXMA MG5320 would require service.

You are eligible for Canon's Upgrade Program.  This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system.  This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET).  If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight.  Let them know you have been working with technical support and the Canon Upgrade Program was offered.