Trying to set up pixma 922 up for first time

[kteadidit]

I am setting up this machine for the first time and the screen for setting up keeps recycling over and over and it will not go to printer alignment. The two sheets of the m101 are in the lower case with no other paper..the inks are all in and the lights are all on..but I can't go any further. Any help appreciated because i guess I can't print or do anything because it says that a task is in process.

Thanks

frustrated lol

[Patrick]

Hi kteadidit,

Please try performing the alignment manually.  To perform an alignment, please follow these steps:

1. Make sure that your PIXMA MX922 is turned on.

2. Make sure that three or more sheets of A4 or Letter-sized plain paper are loaded in the cassette (lower).

3. Open the paper output tray by hplding both sides of the paper output tray, gently open it.

4. Extend the paper output support.

5. Press the MENU button on your PIXMA MX922.

6. Select Setup and press OK.

7. Select Maintenance and press OK.

8. Select Manual head alignment and press OK.

9. Select Yes and press OK. The alignment page will print.

10. When the message "Did the patterns print correctly?" appears, confirm that the pattern is printed correctly, select Yes, then press the OK button.

11. Look at the first pattern and adjust the print head position. Check the printed patterns, and use the left or right button to input the number of the pattern in column A that has the least noticeable vertical streaks. If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.

12. Repeat the same procedure until you finish inputting the pattern number for columns B to H, then press the OK button. For columns G and H, pick the setting that produces the least noticeable horizontal streaks at the position indicated by an arrow.

13. Confirm the message, then press the OK button. The second pattern will print.

14. Look at the second pattern and adjust the print head position. Check the printed patterns, and use the left or right button to input the number of the pattern in column I that has the least noticeable vertical streaks.

15. Repeat the same procedure until you finish inputting the pattern number for columns J to P, then press the OK button.

16. Confirm the message, then press the OK button. The third pattern will print.

17. Look at the third pattern and adjust the print head position. Check the printed patterns, and use the left or right button to input the number of the pattern in column a that has the least noticeable horizontal stripes.

18. Repeat the same procedure until you finish inputting the pattern number for columns b to h, then press the OK button. The manual adjustment of the print head position is complete.

19. When the completion message appears, press the OK button.

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer