The insane 4102 error! This is a well document error that Canon does not address??

[kulardenu]

I have the MG-2922 and this will not print a 8x10 on photo paper.  Only works with the plain paper option (looks terrible).  In other sizes eg.4x6 it only has the glossy option available.  So is there a work around or firmware update in the works that can allow you to print photos in 8x10 on say PM-101???  Cheap printers are available everywhere by other MFGs that allow photo paper options for printing.

[gunnargrimsson]

This is a rip off. I have owned more than a dozen Canon printers and used them a lot for printing out photos in A4. And now you go and sabotage your own products without informing customers at all. This is border line fraud. And telling us that we need to buy more high-end Canon printers to print larger sizes is outraegous. You sold me this printer as a PHOTO printer, not as a 'Photo printer for small sizes'. You know, photos come in all sizes and this is an A4 printer and a photo printer. 

And then you have the gall on this forum to mark the problem as Solved! When the 'solution' is to NOT print any larger than 4x6 photos. That is not a solution to the problem and when this answer came up in Google I of course believed there was a real solution on this page. Shame on you. 

I can assure you that not only is this the last Canon printer I will ever buy but I will also be quite vocal in telling my customers and colleagues about your despicable behaviour towards your customers. By this you've not only lost a loyal customer but also a staunch advocate. I am  now forced to go and tell the people I've advocated your products to that I can't do that any more and that I advise them to buy their printers from other manufacturers. 

Goodbye Canon, I'm off to check which printer to buy as I donate this Canon 'printer' to some charity that doesn't need to print out photos. 

[jdross1971]

No this has not been resolved.  To claim that it is intended to be like this and not allow a 8x10 photo print is in no way acceptable.  There is no reason for this other than to shaft the customer and basically force them to buy another printer on top of this one.  It is entirely software and in no way related at all to hardware.  Very deceptive, I would not have purchased had it been made clear.  Cannon has lost yet another long time customer and as many others as I can warn about it.  As I know a great many influencers on youtube and other social media platforms that will be many thousands of potential customers that cannon has just lost unless this issue is fixed.

[jdross1971]

This is beyond shameful and unethical, not making it clear that it would not print a photo on all size pages that the fit into the printer might also be illegal.  I'm checking into it.  Cannon just got another, I repeat "another" report on them to the BBB.  That they are getting several shows it's getting attention.  Attention cannon might not be able to long afford.  Screw your customers cannon, you lose them.  This will be the last I and everyone I can reach out to will purchase.  Social media and the consumer protection act/BBB will spread this kind of thing far and wide.

[terrypin]

I too am dismayed and astonished that I cannot print a glossy photo larger than 6" x 4". Had I known this I would have continued to buy Epson, whose inexpensive printers I've used for over 30 years.

I saw no mention of this serious limitation when I bought via Amazon. Today for first time I wanted to print and frame an important photo about 8" x 5" as a gift for friends whose dog had just died, so had to resort to a plain paper print.

I won't buy Canon again, and I'll warn friends and colleagues too.

Terry, UK