Test page prints perfectly, but when printing, does not print black text properly

[solomechanix]

Ran the printer test image and it looks perfect, just like the image. Printing a very simple black and white text document. When it runs through the printer, all that comes out is a blue logo that's on the top of the page, no text at all.

[Tiffany]

Hi Solomechanix,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using.  Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

[shadowsports]

Also helpful if you include your OS and the program you are printing from.