10-21-2020 04:59 PM
How can I talk to a person at Canon? The phone system is not recognizing the phone # I registered with and keeps dumping me out.
11-18-2020 04:20 PM
Hi rloucks,
Please log into your My Canon acccount and chat with a technical support representative. They can assist you with the issue you are experienicng with your printer and with your account:
Please use the link below:
https://mycanon.usa.canon.com
.
11-24-2020 01:00 PM
After joining the community yesterday and getting verified, I wanted to post my problem.I read the FAQ on posting but could not find anything on the "printer" page to initiate a post until I came here. Please tell me what I'm doing wrong.
I also searched the issue and it appears to be a new one:
I have 2 Canon Pixma MX920s, that worked fine for more than a year, then developed the same problem. (At different periods of time).
They copy/print normally manually, but not when using the canon software to print wirelessly. I get an error message but no code. Troubleshooter found nothing but the image below was found. Please direct me to a detailed solution.
Aces5.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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