05-14-2021 04:57 PM
Hi, I bought my TS9551c in January. In February I noticed on some prints, that there was deeper ink in a band in the middle of the A4 piece of cardstock (300 or 350gms)
Now that band is on all my prints.
I've given the cartridges a deep clean, aligned the print heads and done a nozzle check. I only use canon inks.
I have no idea how to rectify this and I'm hoping you can help.
06-04-2021 02:42 PM
Hi DearMother,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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