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TS9120 using excessive amounts of ink

kstewart
Apprentice

No matter what print configurations I use, my printer eats up color ink and I can't figure out why.

I have tried setting it to print "black ink only" and have the greyscale box checked - two things I would think would cancel out any color ink usage - but still, my color ink levels go down after printing b&w. Has anyone else had this same issue/do you know what might be causing it? What am I missing!? Thanks.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The real time feedback of live technical support would be very beneficial in this case. I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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