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TS702 error 1850, Error won’t go away and i cannot access the disc

zoeroyal
Apprentice
After reading everything i can online i cant figure out how to access the disc area. more confusingly i don’t even know if i have a disc and i’m trying to print over bluetooth. when i think i’ve fixed error 1850 (push in tray and pull out all purpose tray?) error 1001 comes up telling me to insert the disc. i cant do anything with my printer because these two errors are in my way and i need it desperately. help.
2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi zoeroyal,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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Cake
Apprentice

Hello! I now you experienced this error code a while ago but I am having the exact same issue. Do you remember how you resolved it? 
Thank you!

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