01-31-2021 05:19 PM
I recently bought a TS3322 and have just, for the first time, replaced the black ink. This was the first actual cartridge after the demo cartridge. Anyway, I purchased and installed a Canon PG-243 cartridge, which is the correct one to use. However, I am still getting the "black ink" amber LED staying lit on the printer and it is preventing me from printing. I saw some other threads that say I can hold down the "Stop" button for 7-10 seconds, which I tried, but had no luck. There was no response to that process. I am able to hit the maintenance button (the one with pliers and screwdriver) and then the page button, which still successfullly prints a test page, but nothing makes the black ink LED clear. I know there isnt a lot to this device, so any help or suggestions would be great. Thank you!
12/18/2024: New firmware updates are available.
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