08-30-2022 03:21 PM
the ink was running very low, black was completely out so I just replaced the black ink cartridge (just 281 black cartridge). Then I tried to print some documents in black and white and it made all the normal noise but a plain white paper came out, nothing printed on it! I tried to trouble shoot, went to tools and tried to align. The black grid printed out clearly, then it said to put in on the screen for scanning, I tried and it said error. It said if it is not smudged, try aligning again, I tried again and the same thing when I tried scanning. It said error. But it did print black during the alignment so I tried printing again and just got the same blank page. Please help!!!
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.