08-30-2022
05:01 PM
- last edited on
08-31-2022
08:59 AM
by
Danny
Hi! I am having an issue with my printer communicating with my laptop. Specifically it won't scan- It prints though - I tried scanning through my laptop and even directly on the printer - very suspicious because I never had an issue before. It was telling me everything is up to date (drivers etc)....
08-30-2022 05:10 PM
Hi!
To have a better understanding of your issue, please let everyone know the operating system on your computer.
If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount
Thanks!
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.