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TR8520 - cant find on the network

emsantil2
Apprentice

Tried looking through the community but cant find a solution. My printer suddenly can't communicate with the network. I noticed it as i tried to print and jobs sat in the que. Worked neither through my PC or smartphone. It's connected to my router which i can see on the printer screen and as a connected device when i check through my router. I've tried all solutions posted.

  1. cycling router/printer on off (specifically turning printer off, unplugging router for several minutes, plugging back in and powering printer back on
  2. I tried resetting to factory and reconnecting to the router. Successfully connected, but still no communication. 
  3. I deleted all drivers. When I try to reinstall, the printer can't be found on the network (auto or manual search)
  4. I disabled firewall
  5. ensured frequency was 2.4GHz

 

Nothing I try seems to be working. Any suggestions?

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