TR7020 Scanning shows white vertical line

[jp717]

I just setup my TR7020 printer/scanner and attempted my first scan.  It is showing a vertical white line on anything

I scan.  I've tried cleaning the surface, but that has no effect.

Anyone seen this kind of problem?

[Patrick]

Hi jp717,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com