05-04-2019 04:58 PM
Pixima TS9120 injet printer jammed. I removed the jam by removing the back and put it back together.
When I put the papper tray back in support code 1259 appeared.
It continues to appear no matter how many times I go through taking out and re-installing paper tray.
Any ideas?
05-08-2019 06:00 AM
Hi Stuart1945,
The 1259 support code indicates that the output tray is retracted and needs to be extracted. In the image below you will see a portion of the extended output tray. To extend the output tray the operation panel has to be at a 45 degree angle or higher.
You can also, click HERE, for a more detailed view of the output tray. Clicking HERE, will show you a video about error code 1259.
12-17-2019 06:19 PM
Same here on a TS9100 series (9120). I pull the tray out but the error remains although the tray is pulled out. error 1259.I looked underneath and there is a gadget that has wheels on it and hangs down. ????
12-18-2019 02:34 PM
Hi, IDellen,
Please follow the steps in the following article for clear the 1259 error:
https://support.usa.canon.com/kb/index?page=content&id=ART169524
04-25-2021 12:34 PM
Code will not go away, no matter what I do. Is there anyway to clear this code out.
04-28-2021 04:18 PM
Hi jhefley,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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