Sending fax error

[bobccarr]

Error message when sending a fax - INCOMPLETE TRANSMISSION

[John_B]

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what product you are using.  That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[bobccarr]

I am using a Pixma MX472 printer. Before today, I had no issues sending faxes; however, today it looked as if it were sending a fax, but an error report was generated after it finished. The report said INCOMPLETE TRANSMISSION.

Also, when I select Fax, the LCD message shows "Memory in Use". 

[Michael]

Hello.

The issue may be related to the machine that you are attempting to send the fax to. 

Try sending a fax to a different party to narrow down the cause of the issue.

If you continue to have difficulties, find more help at Contact Us.

[diane672]

CANNON PIXMA MX452 WILL NOT FAX
ERROR INCOMPLETE TRANSMISSION RESULT NG
UNPLUGGED CABLES, TELEPHONE LINES, MOVED TO DIFFERENT LINE ALL THE SAME ERROR

CONTACTED CANNON CLOSED