Selphy CP 730 missing ink

[lweber35]

I have a problem with my Selphy CP 730: i have bought new original cartridges  and print paper from Canon (Postcard 4x6 in size, for 36 printsout), but when i insert that in my Selphy it recognize the problem "Loader Ink Empty" with all the three new packages. I have also try to print from SD or directly from my PC using the original canon software.

I hope there is a hard reset button or a new firmware.  Thanks in advance for the help you surely provide me, and best regards

[Patrick]

Hi lweber35,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.