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Scrambled lcd and scan

Tomjay
Apprentice
My Mx300 suddenly started to show mixed up words on the lcd. When
I finally got it to copy something the image was 180o from where I placed it on the paten. It scanned the lower part of the page instead of the top and printed it upside down. Very strange. I tried to factory reset the printer but it didn’t correct the problem
1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try unplugging the power from the unit for about 25-30 minutes.  Once this has been done, plug the unit back in and power it on to see if the LCD display appears normally.

 

If the issue still persists, find more help at Contact Us.

 

 

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