My TS8220 stopped working so I bought the Pixma G620 - partly because of the refillable ink. I'm just about ready to return it.
I loaded the software and all the extra stuff Canon has and couldn't get anything to print. So I called the Canon helpdesk and was on hold for almost an hour before someone picked up. I spent two hours with him on the phone and ... still can't print from wi-fi. He thinks I have a firewall but he couldn't find how to dismantle it. He told me to get it dismantled and then try to load again - or I could USB cable.
My IT people didn't call me back Friday and I needed to print something so I went out and spent another $30 to buy a USB B Cable. So now, I can get it to print.
Now I am trying to scan some documents. No instructions. I've searched the web and I can find other printers but not the Pixma G620. I can barely read the display. Does anyone know how to copy? I can't call the help desk until Monday.
The other thing I don't like about the printer is there is only 1 paper tray in the back. I print a lot of paper documents and pictures so now, every time I change what I am printing I have to change the paper. I thought since it cost $200 more than my TS8220 it would be better, not worse, than my old printer.
