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Scanned PDFs are black

bookmanjoe
Apprentice

Recently I can't scan documents to be saved as PDFs. I have contracts that need to be saved as one document. What it does is create black pages! I can only save the pages individually as jpegs, which is not convenient. I redownloaded the drivers and that did not help. I have an iMac running OX 10.8.2. Pixma MX340

 

thanks for any help

Joe

1 REPLY 1

Michael
Product Expert
Product Expert

Hello bookmanjoe.

 

Additional testing may have to be done to narrow down the cause of your particular issue.  Please contact our support group using the "Contact Us" link below.

 

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