09-28-2017 11:50 AM
I have the Canon PIXMA MG7720.
I would like to scan documents and images as something other than PDF but cannot figure out how.
Chuck
09-28-2017 12:01 PM
Hello ka6uup!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
09-28-2017 01:16 PM
12-11-2017 05:39 PM
Hi ka6uup,
Initiating a scan from the computer gives you a bit more control over the image. To scan in JPG format:
Type "IJ Scan Utility" in the search box in the lower left of the screen.
Open IJ Scan Utility.
Place your original.
Press the "ScanGear" button.
Press "Preview."
If you are happy with the image, press "Scan" to complete the operation.
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