02-20-2017 03:27 PM
I have just changed my cartridges, and the next page printed was stipey, I am printing vouchers which have a blue border with some bblack text. First of all i got some pink vertical stripes, so I did 2 cleans, no change , so I did 2 deep cleans, now I have white stripes. What should I do next?
02-21-2017 03:38 AM
Hi Margerydaw,
Since the print head cleanings have not resolved the issue, please try performing a print head alignment on the unit by following the steps shown here. Should the issue continue, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.
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