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Replaced cartridge; now cartridge tray does not move and does not open

RobPrints
Apprentice

I replaced the blank ink cartridge on my Canon Pixma 3500 series inkjet last week, with no problems.  The color cartridge flashed it was getting low on ink, so I bought a Canon PIXMA 246 XL cartridge and just replaced it. When I closed the front of the printer, it did not do its usual actions, the ink cartridge carrier did not move, I have both the alarm and the CL lights flashing, and the door to the cartridge area is closed and does not open.  What's my next step?

1 REPLY 1

RobPrints
Apprentice

Never mind.  I got the ink cartridge door open and discovered I have the wrong size cartridge in there.  Sigh.

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