Receiving printer not responding on computer screen. Unplugged, reinstalled wi-fi printer...nothing.

[Sora]

Cannot get printer to respond. One computer will print, the other gets printer not responding message.

We have reinstalled the printer, unplugged everything to no avail. Anybody have a solution?

[Danny]

Hi, Sora!

So that the Community can help you better, we will need to know exactly which operating systems are running on your computers, and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Sora]

windows 7 Canon 340MX series

reinstalled printer, changed wires, new LAN cable still no wireless communication between printer and primary computer