Received a replacement printer but it is a different type

[ryanbooth672]

Hi all, I have a question, I recently received a replacement printer for my IP110 since it broke, but Canon sent a a TR150. Was this supposed to happen? If so, why did they send that style?

[jrhoffman75 · Accepted solution]

Welcome to the forum.

This is a user supported forum.

You should call Canon Customer Support and discuss it with them. It may be that the original printer is discontinued and you have the newer replacement model.

[Patrick]

Hi ryanbooth672,

John is correct.  The iP110 is not available, you were sent the newer model.