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Procedure needed for repeating from scratch, the setup of Canon Pixma TS5140

AlanCB42
Apprentice

I have a Canon Pixma TS5140 AOI Printer connected to my Windows 10 Laptop. I am experiecing a problem with my Pixma TS5140 "Wi-Fi Direct" connection to my laptop, which has been replaced in the "Systray Wi-Fi Network List" by an old/obsolete ""HP DeskJet 2700 Direct Connect" SSID. Consequently, to resolve this, I will attempt to remove (ie. "forget") the "HP DeskJet 2700 Direct Connect" Network, & then repeat the setup of my Canon Pixma TS5140 again "from scratch", which would presumably involve uninstalling the Printer software & drivers from my laptop, before repeating the setup process from scratch. I would greatly appreciate if someone can provide the detailed Step-by-step procedure for doing this.

2 REPLIES 2

Arthur
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Hi Arthur

 Thank you for replying & the link; it has been difficult to find where I can get support from, so thought I would try your forum.

regards

AlanCB42

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