04-06-2021 12:36 PM
I keep getting the same error message. "Problem Scanning. Something went wrong. Please try again." There is no error code to explain what went wrong. I've tried everything I can think of to fix it. I am running Windows 10 on my computer. HELP!
04-06-2021
12:47 PM
- last edited on
04-07-2021
09:26 AM
by
Danny
Welcome to the Canon forum!
So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
04-13-2021 11:47 AM
I am using the DR-M260 Scanner.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.