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Printing works fine, copy does not...

mfaris01
Apprentice

I have a Canon mx922 and when I print, from word or openoffice, it works beautifully! When I photocopy, it comes out with some clear lines and some that are blurred or "shadowed". I had recently "manually" cleaned the printhead and have new ink. Any ideas?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

If the issue persists after cleanings or deep cleanings have been done, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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