07-07-2017 05:03 AM - edited 07-07-2017 05:04 AM
How to I print just in black and white for just a normal litter from my MG5550 without colour ink, as I keep getting and error ink empty !! I do have low on 2 colours but I only want to print a letter.
11-06-2017 12:53 AM
Hi Delbak,
All ink tanks will need to be installed in the printer in order to print, even if some of the inks are low or out of ink.
If the printer is displaying an ink low or empty error, you can temporarily disable the ink level detection function of the printer so that you can print and use the other functions of the printer until you are able to replace the low ink tanks. To do this, please press and hold down the STOP/RESET or RESUME/CANCEL button on the printer for at least 5 seconds, then release it. You will need to do this, procedure for each ink tank that is showing it is low or out of ink. Once the low ink is replaced with Canon genuine ink tanks, the ink level detection function of the printer will be re-enabled.
Hope this helps! Should you still experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.