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Hi! I am having the exact same issue! It's just when it is trying to print images (for example I print worksheets for my son with a maze on it and the entire image area is black but the trim around it is normal. It's not the letterboxing issue referenced below, it only happens with pictures that the teachers made it looks like, and you're supposed to be able to see through them (there was a shapes worksheet that had the same issue too). They are PDFs but the other pictures and everything else prints fine.
I am having the same issue. I either get black sqaures or the entire image is a black sqaure. Also a MacOS (Catalina), G6020 printer. Also occurs with AirPrint from iPad. Does not happen on Windows OS.
Update: The issue does not occur when using Adobe Reader, so the problem has something to do with Apple's native Preview app.
Hello, wondering if you're able to help? When I'm printing images from a pdf in colour, a black square prints around the image. When printing in black and white it doesn't show up. I have tried printing from google drive and from adobe acrobat.
please can you help?
Are you referring to "letterboxing"?
If so, your aspect ratio (portrait vs. landscape) or scaling is set incorrectly for the media or format you are printing to.
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